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FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Overcoming the challenges of fax orders to drive customer satisfaction by Esker Inc. October 2009 - (Free Research) This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders June 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast, Affordable SAP for Mid-market Chemicals: Advance your Business Agility by Atos Origin November 2009 - (Free Research) This product brochure highlights how mid-market Chemicals companies now have a full SAP solution specifically designed for them through the collaboration of Atos Origin and SAP. The solution is a rapid implementation of SAP and ongoing support services with per-user pricing that fits the budget of this target market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding Value in Services: A Navigational Guide by Alcatel-Lucent May 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Taming Data Chaos: Simplify Data Integration with DataDirect Data Integration Suite by DataDirect Technologies March 2009 - (Free Research) Data transformation and integration are key areas where specialized products can yield impressive time and cost efficiencies and The DataDirect Data Integration Suite is one of the leaders in this space. Read this paper for a detailed analysis of this product. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automation on Demand: Creating an Efficient and Cost Effective AP Solution by Esker Inc. July 2009 - (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

THINKStrategies - On-Demand Business Intelligence Solutions: A New Way to Achieve Your Corporate Objectives in Today's Challenging Economy by SAP BusinessObjects May 2009 - (Free Research) The macro-market trends of Globalization and eCommerce are making it more important than ever for corporate executives and end users to access critical information to make effective business decisions. This paper will examine how a new generation of SaaS-based BI solutions is responding to the escalating challenges facing companies of all sizes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

UK Service Provider Relies on Trend Micro Hosted Security Solutions to Better Protect Small Businesses and Gain Ongoing Revenue Stream by Trend Micro GmbH October 2009 - (Free Research) Alfred Ashley Group works with leading technology companies to deliver high-quality IT solutions. Building in best-in-class and cost-effective security is vital for meeting customer expectations and achieving the company's revenue and profit goals. Read this case study to learn about the benefits achieved Trend Micro hosted security solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Top 10 Web Trends in 2009 by Blue Coat May 2009 - (Free Research) Read this solution brief to discover the top ten web trends for 2009 and how they may affect your enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New BlackBerry Technical Support Services by BlackBerry August 2009 - (Free Research) Watch this webcast to learn about the new support programs from BlackBerry® Technical Support Services which are designed to keep pace with the changing mobility needs of any organization – whether you're just beginning to grow your BlackBerry® deployment or have come to rely on it as mission critical. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Introduction to XML Gateways: Best Practices, Benefits & Requirements by Forum Systems September 2009 - (Free Research) This paper will give you an overview of enabling virtualization and control, enforcing data-level privacy and integrity and control and audit information flow. You'll learn the best practices, benefits and requirements of XML Gateways. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying FIPS-Certified XML Gateways in Federal, State and Local Government Agencies by Forum Systems September 2009 - (Free Research) Learn why FIBS 140-2 validation is necessary for XML Gateways used in building secure, robust and scalable Service Oriented Architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MV Capacity Trending Advisor by BMC Software, Inc April 2009 - (Free Research) BMC Capacity Trending Advisor saves time and money, reduces the skills required for capacity planning, and delivers precision results that give you the data you need to procure the right resources to support business services. Learn more today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eGuide: Key Trends and Strategies for Decreasing Data Integration Costs in a Down Economy by Syncsort October 2009 - (Free Research) Read this E-Guide and explore how careful negotiation of data integration licenses can help your company save $100,000 or more on data integration costs. Learn about vital data integration trends and business drivers as well as how you can ensure a successful business intelligence (BI) initiative with key data integration considerations. (EGUIDE) VIEW ABSTRACT | GO TO

Mission Critical Computing In The NextGen Data Center Infrastructure by PC Connection in partnership with HP ThinClient October 2009 - (Free Research) In this webcast, learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance. Find out more about innovations to data center operations to help you remain competitive. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PODCAST: Mission Critical Computing In The NextGen Data Center Infrastructure by PC Connection in partnership with HP ThinClient October 2009 - (Free Research) In this podcast, learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance. Find out more about innovations to data center operations to help you remain competitive. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Selecting a SAP Managed Hosting Provider: Trends and Myths by Freudenberg IT June 2009 - (Free Research) Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How It Works: InterScan™ Messaging Hosted Security Provisioning by Trend Micro GmbH September 2008 - (Free Research) Since the SaaS model may be new to some Trend Micro customers and Trend Micro channel partners, this paper describes how Trend Micro provisions trial requests and purchase accounts in a straightforward, step-by-step process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How It Works: InterScan™ Messaging Hosted Security Advanced by Trend Micro GmbH September 2008 - (Free Research) In addition to the functionality of the Standard version, InterScan Messaging Hosted Security Advanced adds flexible content filtering rules and the option to add email encryption. This white paper explains each of these features and provides sample use cases to assist in their application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Controlling Email Risks with Declining Budgets by Proofpoint, Inc. September 2009 - (Free Research) Proofpoint CEO Gary Steele discusses today's email security landscape, including trends related to inbound spam and virus, data loss prevention, email encryption, email archiving and how SaaS email security solutions can greatly reduce costs while improving security. (VIDEO) VIEW ABSTRACT | GO TO

A Sneak Peak at Toad® for Oracle v10 by Quest Software August 2009 - (Free Research) In this technical brief, you'll learn about the powerful new features and enhancements that help you work smarter and faster – regardless of your role. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

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