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Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc.
December 2005 - (Free Research) This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam.
CW Special report on Capita by ComputerWeekly.com
April 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Special report on EMC by ComputerWeekly.com
November 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
CW Special Report on Microsoft by ComputerWeekly.com
November 2010 - (Free Research) This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy.
CW Special Report on IBM
by ComputerWeekly.com
April 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>
Adapt your contact center for increased customer satisfaction by inContact
January 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
Computer Weekly Special Report: Fujitsu by ComputerWeekly.com
January 2011 - (Free Research) Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?
Cloud-Based Communications: Are They Right For Your Organization?
by Interactive Intelligence, Inc.
April 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
Deliver Private Cloud Database as a Service with VMware vFabric Data Director by VMware, Inc.
February 2012 - (Free Research) Private cloud database-as-a-service enables IT organizations to control database sprawl through automation and consistent policy enforcement and accelerate application development cycles with self-service database management. Attend this webcast to learn how to build database-as-a-service in your datacenter.
Cloud Development Digest Issue 1 by TheServerSide.com
February 2012 - (Free Research) This first issue of Cloud Development Digest, geared for Java developers, features the following three articles: "Java Platform as a Service Providers Vie for Developers’ Affection," "Cloud Architecture Key to Leveraging Cloud-Based Services," and "IaaS Management Tools and Test Cycles in the Cloud."
Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.
May 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
HP Fortify Software Security Center - Proactively Eliminate Risk in Software by Hewlett-Packard Limited
January 2012 - (Free Research) As applications become more accessible though the web, cloud and mobile devices, they are extending beyond perimeter defences, leaving them and your sensitive data at risk. Discover a proactive approach to eliminating risk in software and explore how you can gain comprehensive security and meet your most essential software security objectives.
How to ensure data privacy compliance in the application testing environment by Compuware Corporation
October 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Environmentally-friendly mobile handsets and applications by ComputerWeekly.com
November 2010 - (Free Research) The pressure on businesses to develop strategies which embrace environmental sustainability has increased dramatically in recent years, driven both by concerns about the long-term availability of fossil fuels and the impact of corporate activities upon the environment.
Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
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