IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Network Management | Availability, Performance and Problem Management | Compliance Management/ Sarbanes-Oxley Compliance | Data Center Management | Application Lifecycle Management(ALM) | Virtualization | Change and Configuration Management | Network Security | Data Security

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Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS® PPO™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities). (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration and Change Management for IT Compliance and Risk Management by Tripwire, Inc. November 2007 - (Free Research) This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Access Control Lists (ACLs) by Global Knowledge August 2009 - (Free Research) In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels"). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling the Cost of Audio Conferencing by Citrix Online September 2009 - (Free Research) This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Capacity Planning Eases Path to Virtualization by SearchCIO.com December 2008 - (Free Research) Virtualizing any aspect of your data center changes the game for compliance and e-discovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BMC Mainview: Controlling Mainframe Operating Costs While Maintaining Service Levels by BMC Software, Inc. April 2009 - (Free Research) Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC® MAINVIEW® from BMC Software uniquely delivers aggressive and strategic performance management and optimization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Audio Conferencing by Citrix Online September 2009 - (Free Research) This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage for PACS - Infrastructure and implementation decisions for managing digital image storage by SearchHealthIT.com and SearchStorage.com March 2010 - (Free Research) For many medical institutions, the expense and management burdens of storing the big files created by picture archiving and communications systems (PACS) are fast growing beyond control. In response, some hospital IT executives are turning to data storage outsourcers. (EBOOK) VIEW ABSTRACT | GO TO

Controlling Wireless Costs with any Connection Reporting: Supporting Three Dimensions of Mobile Intelligence by Fiberlink Communications March 2010 - (Free Research) In this white paper we will provide a general overview of Any Connection Reporting. We will then look at specific applications of this technology and see how organizations can use it to solve problems 3G, connectivity plans and so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Centralized Identity and Access Management of Cross-Platform Systems and Applications with Active Directory and the Centrify Suite by Centrify Corporation February 2010 - (Free Research) This white paper examines the compelling business and technical case for centralizing administration in Microsoft’s Active Directory, describes how the Centrify Suites integrated architecture enables you to extend Active Directory to your non-Microsoft platforms, and describes the Centrify Suite’s unique benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost Control: The ROI of Outsourcing EDI and B2B Integration by Crossgate February 2010 - (Free Research) Organizational agility helps improve business insight and collaboration, bridges strategy and execution, and optimizes business networks. These business networks allow organizations to more readily meet the demands of changing market trends. Listen to this webinar to learn about controlling costs by outsourcing EDI and B2B integration. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

10 Cool Things Your Firewall Should Do by SonicWALL November 2008 - (Free Research) This document explains 10 things the firewall should do and describes the origins of the Application Firewall which can manage and control data and applications that pass through the Firewall. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation by BMC Software, Inc. June 2009 - (Free Research) Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell's SMART Approach to Workload Automation by BMC Software, Inc. April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Management Planning Guide by Blue Coat August 2008 - (Free Research) This E-Guide explains the changes in traditional network management and how Web 2.0, SOA, IMS and other application-heavy delivery platforms are changing the management requirements. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Control social networking risks with sensible security policies by McAfee, Inc. March 2010 - (Free Research) In this expert podcast, learn how to create an effective social networking policy built on technology and employee training. Learn how to get employees on board and reap the benefits of social networking while reducing the risks. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Agent-less Architecture - Beyond Simple Systems Monitoring by Hewlett-Packard Company March 2010 - (Free Research) This webcast explores monitoring challenges that IT pros face.  Gain insight into how to streamline your processes and improve monitoring efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc. March 2010 - (Free Research) This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA Storage Management Solutions for z/OS Mainframes Contain Costs, Optimize Resources by CA February 2010 - (Free Research) Read this paper for a discussion of how CA Storage Management Solutions for z/OS Mainframes manage data, information and its supporting infrastructure simply and efficiently, enabling companies to align information to ever-changing business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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