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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. (IT BRIEFING) VIEW ABSTRACT | GO TO

Password Management Survey by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation April 2008 - (Free Research) There is no question that the successful implementation of Service Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Information Security Magazine - February 2012 by SearchSecurity.com February 2012 - (Free Research) While we try to keep pace and adopt new platforms such as smartphones, social media and cloud services, malware is just as good at taking on the latest trends with ease. Explore why enterprises need to step up their game and implement new antimalware protection strategies that are specifically designed to mitigate these multifaceted threats. (EZINE) VIEW ABSTRACT | GO TO

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact January 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM). (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

SOA Reference Architecture by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service-Oriented Architecture reference architecture. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

eBook: 100 SOA Questions by IBM March 2011 - (Free Research) This book serves as an exhaustive guide to the SOA implementation journey, providing answers to 100 questions on topics ranging from the basics to highly specific areas like governance and information management. (EBOOK) VIEW ABSTRACT | GO TO

G-Cloud Report: Service Specification Approach by ComputerWeekly.com February 2011 - (Free Research) The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global sourcing trends 2011 by ComputerWeekly.com January 2011 - (Free Research) At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Full Project Management and Implementation Services: Rely on the Experience and Expertise of SAP Consulting by SAP America, Inc. March 2010 - (Free Research) Need complete yet costeffective project management and implementation services for your SAP® software? SAP Consulting brings the know-how, commitment, and resources you need to succeed. Our certified consultants are second to none and backed by the vast, global resources of the SAP Services organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Decisions Virtual Seminar: Cloud Storage by SearchStorage.com March 2010 - (Free Research) Cloud storage is a game changing technology that's now starting to be implemented in organizations of all stripes. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

ITIL - Starting Fresh or Need A Refresh? by Numara Software December 2009 - (Free Research) Implementing ITIL for the first time or expanding your current processes can seem like overwhelming tasks. However, there are steps that can make these tasks much easier. Watch and learn what you can do to make implementing ITIL easier and how to use your IT Service Management solution to move forward. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enhance the Value of Your Investment in CA Tape Management Options by CA Technologies. June 2008 - (Free Research) CA Services uses a well-defined project methodology and best practices to help you achieve a smooth installation that delivers business value quickly. Read this paper for more information. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Multi-Modal Learning by SkillSoft Corporation Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Virtualization Assessment - Accelerate the Benefits of Virtualization by Dell, Inc. and Intel November 2008 - (Free Research) This service can help you prepare to take full advantage of server virtualization, which can lower total cost of ownership, increase agility, and reclaim IT staff time. We can provide architectural recommendations and a road map for adopting virtualization through the use of automated discovery tools and best practices. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by CA Technologies. September 2008 - (Free Research) This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Benefits of an Integrated Solution by Centennial-Software July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Fast Track to Service Management Success: Software as a Service by CA Technologies. September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email archiving services by Arrow Electronics, Inc. June 2008 - (Free Research) Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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