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Change and Configuration Management
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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
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Data Center Management
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Software Configuration Management (SCM)
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Virtualization
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Availability, Performance and Problem Management
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Application Management and Maintenance
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Application Lifecycle Management(ALM)
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ITIL®,the CMS and You by BMC Software, Inc.
August 20, 2009 - (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Configuration and Change Management for IT Compliance and Risk Management by Tripwire, Inc.
November 2007 - (Free Research) This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements.
ASG-Discovery and Dependency Mapping (ASG-DDM) by ASG Software Solutions
February 2010 - (Free Research) This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
E-book: Automate configuration changes and save your data center millions by BMC Software, Inc.
November 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
Aperture VISTA and the CMDB: An Enterprise Best Practices Approach by Aperture - An Emerson Network Brand
February 2010 - (Free Research) The last few years have seen significant interest and effort in integrating the many tools large enterprises use to manage their IT infrastructure and applications. Central to this integration effort is the concept of a Configuration Management Database (CMDB). Read this whitepaper to learn a best practices approach.
Tech Horizons: ASG's metaCMDB, The Technology That Rocks by ASG Software Solutions
July 2009 - (Free Research) Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
ITIL v3: Making Business Services Serve the Business by ASG Software Solutions
October 2009 - (Free Research) ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the customer view of IT than the technology view. Read this paper to learn how business service management takes ITSM to the next level.
How ASG's MetaCMDB Strategy Enables More Effective BSM by ASG Software Solutions
February 2010 - (Free Research) This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.
ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Using Syslog Effectively for Security Troubleshooting by Global Knowledge
January 2010 - (Free Research) This paper examines the numerous ways that syslog messages can be used to enhance the secure deployment of an infrastructure of equipment from Cisco®. Syslog can not only be an essential auditing tool for network and administrative events, but also can be an effective troubleshooting tool.
Defending Against Downtime in Public Safety Applications by Marathon Technologies
February 2010 - (Free Research) From police departments to local county offices and emergency operations centers, technology is on the front line of public safety. Downtime or data loss for a records system, for example, can jeopardize procedural and legal requirements for casework. This paper outlines 7 key steps for keeping public safety systems running without interruption.
Windows Server® 2008 Hyper-V Technology Introduction with Advanced Management by Dell and Microsoft
October 2009 - (Free Research) The Hyper-V Technology Introduction with Advanced Management for Windows Server 2008 is an approximate 10 day service and consists of either a single-node implementation or dual-node highly available (HA) host-based cluster configuration and up to two servers for the System Center elements. Read this paper to learn more.
Automate Virtualization in Your Data Center - EMA Analyst Report by Hewlett-Packard Company
December 2008 - (Free Research) This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.
High Availability for Desktop Virtualization by Citrix
October 2009 - (Free Research) This Implementation Guide shows how to provide high-availability, disaster recovery and business continuity to a XenDesktop environment. The document is divided into the following sections: local availablity, global availability, and disaster recovery/business continuity.
Network Security : Dolphin Fast Food®/Burger King® Franchisee Case Study by SonicWALL
January 2010 - (Free Research) Dolphin Fast Food was faced with several challenges of a vulnerable and unreliable wireless deployment including the need to comply with PCI and corporate regulations, unreliable service, and malware attacks. Read this case study to learn how Dolphin Fast Food found a solution with SonicWALL to provide reliable and compliant wireless access.
Increasing Your System Center ROI by Silect Software
December 2009 - (Free Research) Silect Software understands the complexity faced when deploying or maintaining a corporate-wide management platform. Read this whitepaper to learn how to increase your system ROI with the management solutions from Silect Software.
The RightScale Cloud Management Platform: Cloud Computing Delivered by RightScale
March 2010 - (Free Research) Cloud computing represents a tidal shift in the way IT infrastructure operates, enabling greater agility and lower costs for companies of all sizes. Learn how RightScale delivers the power of the cloud, whether you need a fast on-ramp or support for complex deployments across multiple clouds.
The Evolution of IT Operations by ASG Software Solutions
February 2010 - (Free Research) Read this paper to learn how organizations have improved service delivery, and at the same time they have also turned their focus to presenting business value more positively.
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