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Simplifying charting of CA-7® critical paths at Pacific Life by SEGUS Inc December 01, 2008 - (Free Research) Read this case study to learn how Pacific Life discovered a solid reporting and charting product to reduce time spent on flowcharting their CA-7 scheduling information. Once in place, they found that it could save time in many other areas too. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation by BMC Software, Inc June 15, 2009 - (Free Research) Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS Defined Contribution System (FACTS DCS) - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS® CLAIMS & ENCOUNTERS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

A Business in the Clouds: How ISVs, Service Providers, and Service Centered Businesses Can Build a Successful SaaS Applications Offering by LongJump October 2009 - (Free Research) This paper explores the overlooked aspects of SaaS application delivery including the creation of applications, release management, service deployment, internationalization, tenant management and partner support. This paper will also examine the crucial role multi-tenancy has in rolling out SaaS solutions and advocate for a platform-based strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: The BPM Payoff by SearchCIO.com November 2008 - (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform by Nimsoft, Inc. November 2009 - (Free Research) This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Resource Center: Webroot Security Services -- Web, Email, Archiving, Endpoint by Webroot Software, Inc. November 2009 - (Free Research) Webroot Security Software-as-a-Service provides on-demand web, email, and archiving solutions that offer cost-effective alternatives to on-premise security. Webroot Web Security Service delivers URL and web content filtering, plus protection against today's complex web-based malware threats. Check out this resource center to find out more. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

Service Availability Tool by Fluke Networks November 2009 - (Free Research) The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

The Power of Automation: The EDS Story by Hewlett-Packard Company September 2009 - (Free Research) It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Setting a Precedent for Success: Turner Padget effectively eliminates unplanned downtime and cuts server footprint by 50% with Dell solutions and VMware by Dell and VMware April 2009 - (Free Research) Turner Padget Graham & Laney, P.A., a Columbia, South Carolina-based law firm with five locations throughout the state sought to consolidate legacy servers, improve availability for remote users, increase storage capacity and implement a new disaster recovery DR/BC strategy. In this case study you'll learn about their new Dell and VMware solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

What is Virtualization? by Dell and VMware May 2009 - (Free Research) In the traditional IT approach, every new software application required a new server. This added costs to every project and deployment took days to weeks. This also drove server sprawl. Watch this demo for an animated explanation of how virtualization addresses common data center challenges. (VIDEO) VIEW ABSTRACT | GO TO

Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations by Vision Solutions April 2008 - (Free Research) This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems by Vision Solutions September 2009 - (Free Research) This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SVP.26: Mimecast Unifies Email Security, Archiving, And Continuity Services In The Cloud by Mimecast August 2009 - (Free Research) This IDC Vendor Profile evaluates Mimecast, an emerging supplier of email archiving, security, and continuity solutions delivered in a software-as-a-service model. This document discusses the company's history, product offerings, and competitive position in the context of cloud-based storage and security infrastructure services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Semantic Dialogues by Progress Software August 2009 - (Free Research) The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA. (EBOOK) VIEW ABSTRACT | GO TO

Winning the Future: The Business Case for Rapid Transformation by Progress Software August 2009 - (Free Research) Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses. (EBOOK) VIEW ABSTRACT | GO TO

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom November 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life. (EGUIDE) VIEW ABSTRACT | GO TO

THINKStrategies - On-Demand Business Intelligence Solutions: A New Way to Achieve Your Corporate Objectives in Today's Challenging Economy by SAP BusinessObjects May 2009 - (Free Research) The macro-market trends of Globalization and eCommerce are making it more important than ever for corporate executives and end users to access critical information to make effective business decisions. This paper will examine how a new generation of SaaS-based BI solutions is responding to the escalating challenges facing companies of all sizes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Technology Spotlight: Everyone's a Genius: SaaS-Delivered Business Intelligence Tools Put Decision Making in the Hands of Decision Makers by SAP BusinessObjects April 2009 - (Free Research) Inexpensive, easy-to-deploy SaaS BI can help companies put easy-to-use data mining and reporting tools for smart decision making into the hands of more employees and uncover the real “geniuses” of decision making hidden in every department. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara Software Webinar - Track It! by Numara Software June 2009 - (Free Research) Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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