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Your search for keyword: Channel Management Tools Software returned 1326 results.
 
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SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
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22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com
December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
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Turn your business into a social powerhouse by Alfresco Software
May 03, 2012 - (Free Research) This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.
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In Depth: Building a Cloud Platform for the Channel by Kaseya International Limited
September 13, 2011 - (Free Research) This expert guide explores what the availability of cloud services means for channel professionals, how to capitalise on this growing trend, and what to look for.
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Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses using predictive analytics to improve customer satisfaction.
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Accenture Technology Vision 2012 by ComputerWeekly.com
January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
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Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 10, 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
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Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
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CW Buyer's Guide: Optimising networks for cloud computing and virtualisation by ComputerWeekly.com
May 05, 2012 - (Free Research) This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs and senior IT professionals need to consider as they plan their networking  strategies.
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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact
January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.
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Floating on the Alfresco Cloud by Alfresco Software
May 07, 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
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Dell completes virtualization deployment for heavy-equipment dealer Kelly Tractor in 20 days by Dell and VMware
July 01, 2008 - (Free Research) An aging, proprietary enterprise resource planning (ERP) system at Kelly Tractor limited the company's ability to integrate information from separate departments and build new, innovative sales and services tools. Read how the company benefited from Dell and VMware virtualization.
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CW+: Quocirca report: Effective public sector citizen communication by ComputerWeekly.com
August 12, 2010 - (Free Research) The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
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Setting a Precedent for Success: Turner Padget effectively eliminates unplanned downtime and cuts server footprint by 50% with Dell solutions and VMware by Dell and VMware
April 01, 2009 - (Free Research) Turner Padget Graham & Laney, P.A., a Columbia, South Carolina-based law firm with five locations throughout the state sought to consolidate legacy servers, improve availability for remote users, boost storage capacity and implement a new disaster recovery DR/BC strategy. Read this case study to learn about their new Dell and VMware solutions.
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Jason Nolet - Private Cloud Infrastructures by Brocade
March 27, 2012 - (Free Research) Discover how companies are driving greater agility and efficiencies for customers within private cloud environments through the deployment of next-generation Fibre Channel technologies to create pooled resources that can be delivered on-demand for real-time applications and services.
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The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
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Mobile messaging is the key to connecting communities by ComputerWeekly.com
November 25, 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ovum: Business tips for using SMS and web chat by ComputerWeekly.com
February 21, 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
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Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 08, 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
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BUYER’S GUIDE: 5 Easy Steps to Selecting the Right Video Surveillance Solution for Your Business by Iomega Corporation, an EMC Company
May 23, 2012 - (Free Research) <p>As an innovator in affordable storage and management solutions for video surveillance, Iomega has something for everyone. Read this Buyer’s Guide for five easy steps to help you determine which Iomega video surveillance solution is right for you.</p>
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Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 31, 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
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European cross-border e-commerce by ComputerWeekly.com
January 17, 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
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Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems
Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security. 
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