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CW Special Report on Microsoft by ComputerWeekly.com
November 24, 2010 - (Free Research) This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy.
BlackBerry® PlayBook™ Tablet featuring PlayBook OS 2.0: Built for business by BlackBerry
April 05, 2012 - (Free Research) As the line that once separated work and personal life fades away, companies must find tools that can help them keep data secure without imposing limitations on users. This webcast takes a closer look at one technology that provides both enterprise and consumer services from a single device.
MarketScope for Email Systems, 2011 by Dell and VMware
June 22, 2011 - (Free Research) Access this Gartner Research report for the enterprise email market highlights of 2011. Plus, gain in-depth reviews of 8 leading vendor products and services.
Top Reasons to Upgrade to Microsoft SharePoint 2010 by Dell, Inc. and Intel
October 26, 2010 - (Free Research) Learn about the top reasons companies should consider upgrading to Microsoft SharePoint 2010 as well as hardware solutions available that work in conjunction with SharePoint and SQL Server.
Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p>
Mastering Problem Management by Global Knowledge
August 26, 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
Troubleshooting Made Easy In Linux by Global Knowledge
May 01, 2009 - (Free Research) Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
How to Accurately Detect and Correct Packet Loss by Silver Peak
December 2010 - (Free Research) <p>This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.</p>
Anticipate IT issues before they impact your business by Hewlett-Packard Limited
November 2011 - (Free Research) In today's dynamic IT environments containing innumerable applications, CIOs are constantly searching for better ways to anticipate problems and take care of them before they negatively impact the business. Learn 5 key features and benefits of predictive analytics that can help.
Pink Elephant Webcast: Will Dev and Ops EVER see eye to eye? by SERENA Software, Inc.
May 2012 - (Free Research) <p>Access this informative webcast to uncover an innovative resolution to the age-old development (dev) and operations (ops) divide. Discover an IT service management strategy that integrates dev and ops teams to promote collaboration through a method that is easy-to-use, offers end-to-end visibility, and takes a process-based approach.</p>
Prevent Downtime with Proactive Support Services
by Hewlett-Packard Company
May 2012 - (Free Research) Access this white paper to discover the best ways to monitor your IT systems and prevent problems, like downtime, before they occur. Learn about support services that provide proactive care that allows you to resolve hardware and software issues more effectively.
Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Addressing Windows 7 Application Compatibility by Dell, Inc. and Microsoft
August 2010 - (Free Research) Download this paper to learn how to prepare for an OS migration, identify potential application compatibility problems, and what software compatibility options are available to you today.
Managing the Performance of Mobile Applications by Hewlett-Packard Company
May 2012 - (Free Research) Extremely high end-user expectations for enterprise mobile performance have IT teams scrambling to address its unique challenges. Read this e-guide for expert tips on choosing and implementing the best mobile performance management tools and strategies available today. Also, find in-depth industry analyst advice on functional testing.
Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
See into Your IT Future with Real-time, Automated ITSM by CA Technologies.
May 2012 - (Free Research) Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.
The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company
September 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Seven Symptoms of Forecasting Illness by IBM
April 2010 - (Free Research) Your forecasting capabilities are likely lacking in some form or another. To fix this you must first recognize the problem and then implement a cure that leads to healthier predictions. This paper from IBM can help you zero in on the problem, offering up seven underlying symptoms of forecasting illness and remedies on how to overcome each one.
How to Solve Today’s Top 6 Data Center Pain Points While Maximizing ROI by Hewlett-Packard Company
April 2012 - (Free Research) <p>Access this essential white paper to discover the six top problems in your data center and how to effectively address them. Learn how to manage a multivendor environment, virtualize without vulnerability, take advantage of the private cloud and more.</p>
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