Topics Related to Your Search
Customer Relationship Management (CRM)
|
Business Intelligence Solutions
|
Customer Service (General)
|
Customer Experience Management (CEM)
|
Business Process Management (BPM)
|
Customer Interaction Management
|
Marketing Management
|
Customer Information Management/ Customer Databases
|
Application Management and Maintenance
|
Application Servers
1 - 25 of 297 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Workflow vs BPM 2009 by Lombardi Software
December 18, 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.
Fight the Spam Explosion with Software as a Service (SaaS) by Webroot Software, Inc.
October 16, 2009 - (Free Research) Read this expert e-guide for information about the benefits of SaaS security, including cooling and high availability considerations as well as comparisons of appliance vs. services and SaaS vs. on-premise solutions.
eGuide: Signature Vs. Anomaly-Based Behavior Analysis by TippingPoint
November 10, 2009 - (Free Research) Firewall and intrusion prevention systems across various enterprise networks routinely log hundreds of hacker attempts a day. To prevent successful attacks, two key detection approaches have evolved: signature-based and anomaly-based network behavior analysis (NBA). This E-Guide details each approach along with the pros and cons.
VDI Comparison Kit by Citrix
September 11, 2009 - (Free Research) Are you looking for the right Virtual Desktop Infrastructure (VDI) product for your organization? Check out this Citrix e-kit for current information about desktop virtualization products.
Using SaaS to Reduce the Costs of Email Security by Proofpoint, Inc.
February 01, 2009 - (Free Research) This whitepaper discusses the dramatic cost savings that companies can realize by adopting a SaaS (Software-as-a-Service) model for email security versus an on-premises approach.
Infor CRM Interaction Advisor by Infor CRM
July 22, 2009 - (Free Research) Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft
November 19, 2009 - (Free Research) Watch this webcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility.
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Infor CRM Epiphany for Hospitality by Infor CRM
July 01, 2009 - (Free Research) Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.
Infor CRM Epiphany For Consumer Products by Infor CRM
July 01, 2009 - (Free Research) Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.
Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online
March 23, 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.
Virtual Desktops vs. Virtual Applications by Citrix
October 06, 2009 - (Free Research) This webcast talks about Virtual Desktop Infrastructure (VDI) vs Terminal Services (TS) - determining what is the best solution to use based on a set of fixed criteria.
Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry
February 26, 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM
July 22, 2009 - (Free Research) In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM
July 22, 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
Increase Your Returns Using Event-Based Marketing by Infor CRM
July 22, 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online
June 24, 2009 - (Free Research) Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more.
Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM
October 22, 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.
Event-Driven Intelligence in Telecommunications by Pitney Bowes Business Insight
January 15, 2010 - (Free Research) Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today.
Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters
May 31, 2007 - (Free Research) As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.