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You’re Not As Backed Up As You Think by EMC Corporation
December 11, 2009 - (Free Research) Learn how to overcome the challenges of traditional data backup for your small to mid-size organization and discover the benefits of implementing a Software-As-A-Service (SaaS) backup solution.
Business Driven Automation – What is Business Driven Automation? by CA Technologies.
February 23, 2010 - (Free Research) CA products are strongly differentiated by their ability to respond to changing business needs – Business Driven Automation. Ray Wright asks Steve Garone about CA’s Business Driven Automation capabilities and how they help customers. Listen to this podcast to learn more.
Case Study: Florida Insurer Drives Service Availability Gains by Hewlett-Packard Company
November 30, 2011 - (Free Research) Read this case study to find out how Blue Cross and Blue Shield of Florida combined application lifecycle management (ALM) best practices with performance management software to drive improvements in the performance and availability of their business-critical services.
How Cloud Computing Increases The Agility Of Your ERP System by Plex Systems
November 07, 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.
Forrester: The Evolution of The Enterprise Network by Blue Coat
June 29, 2009 - (Free Research) Businesses are turning to IT to drive down operating expenses as well as ratchet up productivity and efficiency to drive a more effective, leaner business in 2009 and beyond. IT needs to help save the business while remaining responsive, reliable, and agile, all using less investment than was previously available. Read on to learn more.
Driving the SLM process in ITIL: Why it should be your priority by CA Technologies.
December 08, 2011 - (Free Research) The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management.
Support Services: Driving IT and Business Efficiency by Hewlett-Packard Company
October 14, 2009 - (Free Research) In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency.
Time to Build the “Last Mile” by IBM
November 14, 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers.
Reshaping IT in a Consumer Driven Era by CA Technologies.
October 01, 2011 - (Free Research) Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Oracle Pillar Axiom 600 SAN Storage: System Overview and Architecture by Oracle Corporation
December 05, 2011 - (Free Research) Oracle’s Pillar Axiom 600 storage system delivers unmatched capacity utilization, ease of use and an integrated dynamic management of I/O prioritization to make sure critical applications perform optimally under any load condition. Read this white paper to learn more.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Dell and VMware: Driving a New Era of IT Efficiency by Dell and VMware
June 02, 2010 - (Free Research) Dell and VMware deliver a powerful, integrated virtual infrastructure that delivers outstanding degrees of control and simplicity, freeing IT staff to focus on delivering services that differentiate the business. Read this solution brief to learn more!
SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc.
April 17, 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
The Business Value of Pervasive BI by SAP America, Inc.
February 01, 2010 - (Free Research) This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements.
Four Effective Service Strategies that Drive Brand Advocacy by Oracle Corporation
April 25, 2011 - (Free Research) This white paper discusses leveraging frequent engagement to help increase the number of brand advocates – loyal customers who help market, sell, recommend or even service products. Inside, discover the unique challenges and opportunities brand advocates can provide.
Best in Class Marketers Drive Enhanced Customer Loyalty by SAP America, Inc.
September 02, 2010 - (Free Research) This paper will explore how top-performing companies are capturing, integrating, managing, measuring and acting on valuable customer data throughout the entire customer lifecycle, in order to maximize customer loyalty and achieve Best-in-Class bottom-line results.
Accelerated Networks Drive Better Business Outcomes by Global Knowledge
January 12, 2012 - (Free Research) Discover how you can improve the performance of applications by 5-50 times and boost productivity with a next-generation approach that incorporates service-level assurance and managed WAN optimization.
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