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CW+: Special report on Accenture by ComputerWeekly.com August 16, 2010 - (Free Research) When Bill Green spelled out his vision for Accenture in a rare interview shortly after taking over as chief executive six years ago, he said the company would “dream up and build services so powerful and so exceptional that they will be required to compete in any industry, from financial services to manufacturing”. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com December 29, 2010 - (Free Research) When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile location-based services gaining ground by ComputerWeekly.com November 24, 2010 - (Free Research) From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs? by Ericom Software January 27, 2011 - (Free Research) This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Cloud Hosting Solutions For SAP by Symmetry Corporation (E-mail this company) January 13, 2012 - (Free Research) The cloud is meant to be easy. So why do so many vendors offer do-it-yourself style hosting solutions with support and architecture completely unsuited to the complexities of an SAP environment? Read this paper to discover an alternative that delivers the services and support necessary to simplify your move to the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Introduction to Windows Server 2008 Server Manager by Global Knowledge Network, Inc. January 2008 - (Free Research) This white paper introduces the Server Manager console and will help you find your way around it, so that you can get up to speed with Server 2008 quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc. January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management as a Blueprint for Mobile Workforce Management by ViryaNet Ltd (E-mail this company) January 2012 - (Free Research) Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Words for the Ys: How to Leverage a Generation’s Strengths and Improve its Staying Power in the Contact Center by Calabrio, Inc. January 2012 - (Free Research) This white paper provides insight on how to retain Generation Y contact center employees so your business can flourish and stay within budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf April 2011 - (Free Research) Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategy Guide to Business Risk Mitigation for Financial Services by Intel and HP March 2011 - (Free Research) Although disaster recovery is an important consideration for all companies, it's especially so for financial institutions. Even the briefest interruptions can have a major impact on revenue, operations and reputation. Read this paper for the necessary steps of disaster preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: National Print Group Posts Large-Scale Savings with Fluid Data Storage by Dell Compellent June 2011 - (Free Research) As NPG's digital library and business applications continued to grow, so did data storage inefficiencies and costs. The aging equipment had limited storage capacity and there was no disaster recovery strategy other than time-consuming backups. Read on to learn how NPG managed their growing problem. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge July 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Own your process, own your information, own your business with SOA by IBM December 2010 - (Free Research) This white paper details why building in business process management, information management and SOA governance across the enterprise is critical to SOA success. It also presents real-world examples of IBM customers that have done so and are now reaping the benefits of SOA, including service reuse, business agility and business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualize, Manage, Backup, Consolidate: Simplifying Key Datacenter Initiatives with Oracle's Sun ZFS Storage Appliance by Oracle Corporation March 2011 - (Free Research) Oracle's Sun ZFS Storage Appliance product line radically simplifies the way that organizations manage their storage. It combines industry-leading performance, density, and efficiency with a rich suite of integrated data services and storage management software that is included at no extra cost. (DATA SHEET) VIEW ABSTRACT | GO TO

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf January 2011 - (Free Research) In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation January 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones by BlackBerry September 2011 - (Free Research) Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Performance at the Crossroads by Hewlett-Packard Company November 2011 - (Free Research) Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Cloud and How to Choose a Cloud Vendor by Autonomy, an HP company (E-mail this company) January 2012 - (Free Research) This white paper is here to help. In this paper you'll learn how to determine if the cloud is right for you, and receive today's best practices and recommendations for finding the right cloud vendor and products. Also included is a look at cloud-based data protection, and an analysis of the benefits cloud technology has to offer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Car Dealer Saves 70% in Data Backup and Recovery Costs by Autonomy, an HP company (E-mail this company) January 2012 - (Free Research) This case study outlines the journey from a physical to a virtual data center, and explores the full array of benefits one company realized after deploying several new virtualization technologies. In this case study you'll learn about the tech specs of these technologies, and learn how your organization can benefit from a similar design. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Moving your Business to the Cloud with NetSuite and Google Apps by Google Apps August 2011 - (Free Research) Content provided by Google. Today's business climate requires a robust communications platform — one that can handle peak information loads, global collaboration and continuous mobility. View this exclusive webcast for a comprehensive overview of one of the latest cloud-based communication and collaboration suites available on the market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eBook: Moving to the Cloud by Google Apps July 2010 - (Free Research) Content provided by Google. When it comes to cloud computing, some companies have concerns around security and a perceived loss of control. But others are grabbing the opportunity to move to a more collaborative, Web-based platform. In this E-Book, we take a look at several companies that have migrated to Google Apps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Look at Business Size, Budget When Choosing Between SaaS and Hosted ERP by Sage Software February 2012 - (Free Research) This expert guide explains some of the prominent differences between Software as a Service (SaaS) enterprise resource planning (ERP) software and hosted ERP systems including cost, benefits, and risks of both. (EGUIDE) VIEW ABSTRACT | GO TO

How to Protect Your Business from the Coming Malware Storm by Webroot Software Pty Ltd January 2012 - (Free Research) This paper examines the direct correlation between malware and Web evolution and points out the implications of this maturity on today's small and midsize businesses. Determine how SaaS security solutions compare to on-premise alternatives and review key factors to consider when evaluating cloud providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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