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Virtualizing Enterprise Application Infrastructure with Oracle’s Chip Multithreading Technology by Oracle Corporation January 01, 2010 - (Free Research) This white paper is intended to inform senior decision-makers about the business benefits associated with virtualizing IT infrastructure by using breakthrough CMT technology from Oracle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding Data Centers and Cloud Computing by Global Knowledge March 01, 2010 - (Free Research) While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Rules Management: Meeting Evolving Business Requirements by ILOG, an IBM Company April 2008 - (Free Research) This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplify Management of Cisco TelePresence with Cisco Prime Collaboration Manager by Cisco Systems, Inc. January 2012 - (Free Research) Uncover the ins and outs of a video collaboration services solution for optimal video usage in your enterprise. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Overview of IT Service Management Using the IT Infrastructure Library (ITIL) by Global Knowledge May 2010 - (Free Research) Most information technology managers have heard of the term IT Infrastructure Library, or ITIL®. The purpose of this paper is to introduce managers with an interest in information technology to the ITIL. You will become familiar with ITIL processes and understand where ITIL fits within your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CSC CloudMail for VMware Zimbra Introduction: An interview with CSC Senior Product Manager Mike Whalen by CSC January 2012 - (Free Research) In this webcast, hear Mike Whalen, Senior Product Manager, introduce CSC CloudMail for VMware Zimbra. Discover how this email as a service can help your organization reduce costs up to 50% compared to an on-premise deployment. Explore key topics such as benefits of migrating your email to the cloud, exciting developments, and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What's New in Collaboration Manager 1.1 by Cisco Systems, Inc. January 2012 - (Free Research) Access this product overview to learn more about Cisco Prime Collaboration Manager which can help optimize the delivery efficiency, reduce operational costs of video collaboration services and provide an optimal end-user experience. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

The Business Case For Cloud Data Protection by Autonomy, an HP company (E-mail this company) November 2011 - (Free Research) This white paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com July 2010 - (Free Research) IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: Cyber-Ark benefits privileged account management by ComputerWeekly.com December 2010 - (Free Research) Managing privileged accounts requires balancing accessibility and control while ensuring audit capabilities.  Cyber-Ark enables organizations to increase administrator productivity while reducing risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Introduction to Windows Server 2008 Server Manager by Global Knowledge Network, Inc. January 2008 - (Free Research) This white paper introduces the Server Manager console and will help you find your way around it, so that you can get up to speed with Server 2008 quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

North American Contact Center Industry 2011: A Mid-Year Update and Forecast by Calabrio, Inc. January 2012 - (Free Research) This informative market update from The National Association of Call Centers (NACC) provides a comprehensive look at the industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Traffic Valuation and Prioritization with Riverbed Stingray Traffic Manager by Riverbed Technology, Inc. November 2011 - (Free Research) Every company wants to maximize its network resources, but doing so can be tough when struggling with traffic floods, malicious users, or underperforming applications.  Riverbed® Stingray™ Traffic Manager helps guarantee service levels for your important users by prioritizing key transactions and much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Oracle Enterprise Manager 11g Configuration Management Pack by Oracle Corporation April 2010 - (Free Research) This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Traffic Valuation and Prioritization with Riverbed Stingray Traffic Manager by Riverbed Technology, Inc. January 2012 - (Free Research) Every company wants to maximize its network resources, but doing so can be tough when struggling with traffic floods, malicious users, or under performing applications. Riverbed Stingray Traffic Manager helps guarantee service levels for your important users by prioritizing key transactions and much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize the management of your complex IT environment by Hewlett-Packard Company October 2011 - (Free Research) Learn how WIND Hellas, a Greek telecommunications service provider, uses HP Operations Manager as a ‘single pane-of-glass’ for their entire IT environment, where many issues that were originally sent out to various IT teams for resolution are now taken care of by first-line support personnel. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Automating operations to reduce costs while improving service value by Hewlett-Packard Company October 2011 - (Free Research) Learn how HP Operations Manager and HP Operations Orchestration can help you automate operations management to reduce operational costs and improve service quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top benefits of consolidating IT events by Hewlett-Packard Company October 2011 - (Free Research) Watch this 30 minute demo to see how HP Operations Manager reduces complexity and helps you use a common approach for both physical and virtual infrastructure, identify root-cause IT problems and eliminate duplication of effort. Understand the impact of IT issues on your business services and applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Server Selection for Production-Level Virtualization Environments by LEGACY - DO NOT USE - Insight and Sun Microsystems, Inc July 2008 - (Free Research) This document reviews actions that IT managers can take to improve overall server performance within their IT environment, and discusses how to go about selecting servers for large-scale virtualized environments. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Automating User Provisioning: A User’s Perspective by Oracle Corporation April 2011 - (Free Research) Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Migrating from IBM POWER Server Silos to Mission Critical converged Infrastructure and HP BladeSystem Matrix: put the savings into business focused innovation by Hewlett-Packard Limited February 2011 - (Free Research) This paper looks at the options IT managers have for hosting enterprise applications when replacing end-of-life POWER 4 or 5 servers. It compares an HP Converged Infrastructure, based on HP Integrity and Proliant server blades, to approaches based on IBM POWER. It also addresses customer options for business-critical application migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation April 2009 - (Free Research) Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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