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Help Desk vs. Service Desk: Which One is Right for You by Numara Software
March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Complex Event Processing and Service-Oriented Architecture by Progress Software, Inc.
October 30, 2009 - (Free Research) This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives.
VDI Comparison Kit by Citrix
September 11, 2009 - (Free Research) Are you looking for the right Virtual Desktop Infrastructure (VDI) product for your organization? Check out this Citrix e-kit for current information about desktop virtualization products.
Oracle SOA Suite - Oracle BPEL Process Manager by Oracle Corporation
July 01, 2006 - (Free Research) The true value of SOA is unlocked when services are leveraged for process orchestration to deliver automation of business processes. Industry's leading process orchestration engine, the Oracle BPEL Process Manager supports a 100% standard approach to orchestrating systems and services into end-to-end process flows.
Controlling the Cost of Audio Conferencing by Citrix Online
September 10, 2009 - (Free Research) This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.
Adobe ColdFusion 9 by Adobe Systems, Inc.
October 05, 2009 - (Free Research) Adobe ColdFusion 9 software enables developers to rapidly build robust Internet applications by condensing complex business logic into fewer lines of code.
Application Performance Brief: Oracle Applications by Blue Coat
January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
Fight the Spam Explosion with Software as a Service (SaaS) by Webroot Software, Inc.
October 2009 - (Free Research) Read this expert e-guide for information about the benefits of SaaS security, including cooling and high availability considerations as well as comparisons of appliance vs. services and SaaS vs. on-premise solutions.
Virtual Desktops vs. Virtual Applications by Citrix
October 2009 - (Free Research) This webcast talks about Virtual Desktop Infrastructure (VDI) vs Terminal Services (TS) - determining what is the best solution to use based on a set of fixed criteria.
Blue Coat and VMware by Blue Coat
December 2008 - (Free Research) Check out this solution brief to see how the joint Blue Coat and VMware solution enables IT organizations to consolidate servers and perform disaster recovery operations in real-time, without the risk of performance degradation due to latency or limited bandwidth.
Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft
September 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
Recovery Manager for Active Directory by ScriptLogic Corporation
April 2009 - (Free Research) Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity.
Introduction to XML Gateways: Best Practices, Benefits & Requirements by Forum Systems
September 2009 - (Free Research) This paper will give you an overview of enabling virtualization and control, enforcing data-level privacy and integrity and control and audit information flow. You'll learn the best practices, benefits and requirements of XML Gateways.
Managed VoIP: More Cost Effective Than You Think by Orange Business Services
July 2009 - (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.
Unlocking the Mainframe: Modernizing Legacy System to SOA by Oracle Corporation
July 2008 - (Free Research) Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
Taking Control: Consolidation Can Help You Take Control of the Server Room by CDW Corporation
September 2009 - (Free Research) Server sprawl creates a serious financial and efficiency leak at many organizations. Consolidation can help ease management requirements and reduce costs. Read this whitepaper to learn how to take control of server sprawl with a server consolidation solution.
'Lights Out' IT Management -- Automate Problem Identification & Resolution by Dorado Software
September 2008 - (Free Research) Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more.
Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today by Ping Identity Corporation
June 2009 - (Free Research) Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important.
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