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crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects
crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
HP Service Health Analyzer: Decoding the DNA of IT performance problems by Hewlett-Packard Company
April 19, 2012 - (Free Research) This comprehensive white paper discusses the tools you need for assessing the health of your organization’s IT in real-time. Read on to discover how predictive analytics plus real-time service models are combined for powerful metric abilities for analyzing and preventing IT disasters.
Microsoft SQL Server 2008 R2: What's New with PowerPivot? by Global Knowledge
August 06, 2010 - (Free Research) One of the most eagerly awaited features of Microsoft SQL Server 2008 R2 is the “Self Service Business Intelligence” technology known as PowerPivot. This white paper highlights the new PowerPivot features.
Unlocking the Mainframe: Modernizing Legacy System to SOA by Oracle Corporation
June 25, 2008 - (Free Research) Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
Oracle SOA Suite 11g by Oracle Corporation
January 01, 2010 - (Free Research) In this new release of SOA Suite (11g), Oracle continues to emphasize on simplification of the development, management and monitoring of service-oriented architectures, while delivering the extreme performance & scalability required for mission-critical environments.
Unlocking the Mainframe: Modernizing Legacy Systems to a SOA by Oracle Corporation
July 24, 2008 - (Free Research) Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
Getting Started with Apache Service Mix by FuseSource
February 28, 2012 - (Free Research) Watch this informative webcast from FuseSource to get an introduction to ApacheServiceMix, an open source container useful for integration and SOA-- ESB.
Fuse Architecture/PoC Workshop by FuseSource
February 28, 2012 - (Free Research) Read this brief paper to learn more about the workshops that Fuse Source offers when taking on Fuse integration.
Object Storage: A Dell Point of View by Dell, Inc.
April 27, 2011 - (Free Research) Dell has developed a customer centric strategy and a set of solutions and services designed to help customers meet the new challenges created by the amount and type of data being generated today. This strategy is based on Dell's Point of View (POV) with respect to Object Storage.
Dell DX Object Storage Platform - Advanced Storage Node Configuration by Dell, Inc.
April 27, 2011 - (Free Research) The Dell DX Object Storage Platform provides configuration of cluster-wide parameters through the web-based management console on the DX Cluster Services Node (CSN). This white paper provides instructions on configuring advanced configurations through the node configuration files.
Building a Storage Environment for Super-Efficiency by Hitachi Data Systems
April 01, 2012 - (Free Research) This white paper offers a solution to today's data deluge, offering a high-efficiency storage solution designed for forward-motion sustainability.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Oracle Enterprise Manager 11g Configuration Management Pack by Oracle Corporation
April 30, 2010 - (Free Research) This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes.
Adapt your contact center for increased customer satisfaction by inContact
January 20, 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
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