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Can Your Center Keep Up with the Changes? Manage the Avalanche of Complexity and Still Control Costs by Calabrio, Inc. January 25, 2012 - (Free Research) Read this white paper to learn more about the future changes with contact centers and the best ways to prepare your organization for these changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FICO Credits Software with Critical Business Value by HP and Intel June 01, 2011 - (Free Research) This case study will shed important light on how service management software, in particular, is helping to improve productivity and provide real-time visibility into critical financial data. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc. July 01, 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Moving your Business to the Cloud with NetSuite and Google Apps by Google Apps August 25, 2011 - (Free Research) Content provided by Google. Today's business climate requires a robust communications platform — one that can handle peak information loads, global collaboration and continuous mobility. View this exclusive webcast for a comprehensive overview of one of the latest cloud-based communication and collaboration suites available on the market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Fuse IDE for Ease-of-use with Apache Camel by FuseSource December 02, 2011 - (Free Research) In this video, FuseSource engineer Claus Ibsen introduces Apache Camel, a lightweight integration framework that can help you go from enterprise integration patterns (EIPs) to production. Hear why popular open source projects and multple enterprise service bus (ESB) servers include Apache Camel in their distributions. (VIDEO) VIEW ABSTRACT | GO TO

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Planning and Executing the Modernization of Legacy Apps by HP September 16, 2011 - (Free Research) This podcast demonstrates how consulting services can help teams and managers rise above day-to-day business to put their application modernization needs into focus. Listen now to learn more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Designing the next-generation data center network by Dell, Inc. and Intel January 04, 2012 - (Free Research) Watch this video for an overview of the private cloud, cloud performance and compliance challenges, and how to move towards providing Network as a Service (NaaS). (VIDEO) VIEW ABSTRACT | GO TO

Cloud Computing for the Call Center: The Next Revolution by inContact May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. (EBOOK) VIEW ABSTRACT | GO TO

The Top Five Corporate Actions of 2010 White Paper by Advent Software, Inc December 07, 2011 - (Free Research) Accounting for corporate actions accurately is one of the biggest challenges for investment managers, with significant portfolio valuation, performance and tax implications for investors. And its only going to get more challenging due to reporting requirements and mounting activity. Learn how to get a handle on the 5 most common corporate actions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM November 17, 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Forecast: Cloudy with a Chance of Virtualization by Dell and Microsoft September 01, 2009 - (Free Research) Is cloud computing or in-house virtualization the answer to your scalability challenges? Maybe both. Cloud computing and in-house virtualization offer a wide range of complementary capabilities that can help your organization not only scale smoothly, but also simplify your IT infrastructure, reduce data center complexity, and cut costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming Your Backup Through Data De-Duplication by Quantum Corporation June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, replication, and encryption. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cricket Communications Turns to Splunk for Assuring Automated Service Management by Splunk February 2012 - (Free Research) Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Laying the Groundwork for Public and Private Clouds by Dell, Inc. and Intel January 2012 - (Free Research) As cloud computing continues to gain ground in the enterprise, businesses must decide how to handle this IT revolution: To take the plunge now or wait and risk falling behind. Access this white paper to review the various types of cloud computing deployment models and services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Technical Overview of the Sun Oracle Exadata Storage Server and Database Machine by Oracle Corporation September 2009 - (Free Research) This white paper examines how the Sun Oracle Exadata Storage Server allows companies to accelerate database performance, handle change and growth in scalable and incremental steps, and deliver mission-critical data availability and protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thinking About Moving to Service Delivery by CA Technologies. June 2011 - (Free Research) While most organizations have been managing the components of IT, the future will be about service delivery and service portfolio management. What does that even mean? If you are involved in IT operations and support and simply want to get a handle on service delivery then this event is for you. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT Performance at the Crossroads by Hewlett-Packard Company November 2011 - (Free Research) Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Balancing Act of Mobile Workforce Management by ViryaNet Ltd (E-mail this company) January 2012 - (Free Research) Read this white paper to learn about creating a plan to tackle your mobile workforce obstacles and the details of a system that will assist with your complex tasks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering an Identity Service through Virtualization  by Radiant Logic, Inc. April 2011 - (Free Research) Delivering smarter security and more customized services are at the top of any IT agenda. Both would be easier and cheaper to achieve with a common infrastructure, in what we call an identity and context service. In this paper, we’ll address how such a shared service can serve these two very different IT initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Experience the Transformation Journey by HP September 2011 - (Free Research) This video explores how consulting services can help teams and managers rise above day-to-day business to put their application modernization needs into focus. Listen now to learn more about how industry veternas can help you build a roadmap to transform your business. (VIDEO) VIEW ABSTRACT | GO TO

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DataPower SOA Appliance Service Planning, Implementation, and Best Practices by IBM June 2011 - (Free Research) This e-book will help you to better understand the effective use of the WebSphere DataPower family of appliances. It provides guidance on the best methods identified to date for building the various components that implement solutions as well as a checklist of items to consider when planning a solution. (EBOOK) VIEW ABSTRACT | GO TO

April Issue of Information Security Magazine: Cloud Migration: Look before you leap by Information Security Magazine April 2011 - (Free Research) This month’s Information Security Magazine Online cover story explores the need for careful planning when migrating to the cloud. The benefits of cloud computing are real; a lower IT profile, faster provisioning, and the global availability of new services hold incredible value for most organizations. (EZINE) VIEW ABSTRACT | GO TO

Distributed Caching: Why It Matters For Predictable Scalability on the Web, and Where It’s Proving Its Value by Oracle Corporation December 2010 - (Free Research) This paper explains why it’s imperative for any Web-based organization to learn about the distributed caching technology and Oracle Coherence Data Grid technology to combat the increasing demand on the database. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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