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Centralized Identity and Access Management of Cross-Platform Systems and Applications with Active Directory and the Centrify Suite by Centrify Corporation February 18, 2010 - (Free Research) This white paper examines the compelling business and technical case for centralizing administration in Microsoft’s Active Directory, describes how the Centrify Suites integrated architecture enables you to extend Active Directory to your non-Microsoft platforms, and describes the Centrify Suite’s unique benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding the Business Benefits of an Open Source SOA Platform by JBoss, a Division of Red Hat June 02, 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

5 Keys to a Successful Identity and Access Management Implementation by CA December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Move Toward IT Service Management (ITSM) Mobilization by BlackBerry February 2010 - (Free Research) IDG Research Services recently surveyed more than 200 CIOs and senior IT and business executives at companies of all sizes to examine the benefits of giving employees mobile access to strategic business applications, including ITSM applications. This analyst report discusses the benefits of ITSM mobilization and key findings from the IDG survey. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America, Inc. January 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Security Concerns for Cloud Computing by Global Knowledge March 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webinar: Benefits of Grid Computing in the Cloud by RightScale February 2010 - (Free Research) See how pharmaceutical, insurance, and Web 2.0 companies are using grid computing to reduce costs and speed processing. You’ll learn how to set up a scalable compute array using RightScale's Grid Edition. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Technical Overview of Windows Server® 2008 R2 Remote Desktop Services by Microsoft Corporation India Pvt Ltd May 2009 - (Free Research) This technical white paper discusses the features, benefits, and usage scenarios for RDS and is intended for server administrators who are already familiar with RDS as well as those server administrators who want to learn more about Microsoft's desktop and presentation virtualization technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smartphones Explained by Global Knowledge January 2010 - (Free Research) This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Cloud BI? The 9 Substantial Benefits of Software-as-a-Service Business Intelligence by Birst December 2009 - (Free Research) Business Intelligence (BI) solutions in the Cloud offer a timely and cost-effective resource for businesses of all sizes to maximize their business potential while minimizing costs. Relative to traditional BI solutions, Cloud BI solutions - also known as Software-as-a-Service - offer substantial business benefits. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry February 2009 - (Free Research) Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working... (DATA SHEET) VIEW ABSTRACT | GO TO

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel July 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Governance Executive Primer by IPANEMA TECHNOLOGIES February 2010 - (Free Research) Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact December 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware March 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Online Services Business Value by Microsoft June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real Time Data Integration: Using Change Data Capture Technology with Microsoft SSIS by Attunity July 2008 - (Free Research) Change data capture (CDC) technology has become a strategic component of many data warehouse and business intelligence (BI) architectures. Read this paper and learn how to use change date capture technology with Microsoft SQL server intergration services in real time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Cloud Computing Environment: Reaping the Benefits of Virtualization Requires Management of the Service Value Chain by CA February 2010 - (Free Research) Cloud computing, virtualization, and on-demand solutions are evolving to address the system complexity issues that IT managers deal with every day. Read this paper to learn about the benefits of the cloud computing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Police Force Saves Millions of Pounds on Network Segregation with Virtualisation Tool by Dell, Inc. October 2009 - (Free Research) Read this case study to learn how a police force serving a population of about 1.5 million people is able to devote more time to active police work due to deployment of Windows Server 2008 R2 with Hyper-V virtualisation technology and Remote Desktop Services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Network Security : Dolphin Fast Food®/Burger King® Franchisee Case Study by SonicWALL January 2010 - (Free Research) Dolphin Fast Food was faced with several challenges of a vulnerable and unreliable wireless deployment including the need to comply with PCI and corporate regulations, unreliable service, and malware attacks. Read this case study to learn how Dolphin Fast Food found a solution with SonicWALL to provide reliable and compliant wireless access. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview by Oracle Corporation February 2008 - (Free Research) Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business on the Move: Building a Successful Mobilisation Strategy by Sage (UK) Limited March 2010 - (Free Research) Making your workforce mobile is about making them customer centric 24/7. A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn about the mobile market, benefits of mobility, and practical considerations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Better Customer Insight, Better Bottom Line: Gaining Insight from Unified Information Access by Attivio, Inc. December 2008 - (Free Research) In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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