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Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 17, 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
(EZINE) VIEW ABSTRACT | GO TO

New Roles, New Rules: Are Your Smart Phones Tough Enough for Work? Why Emerging Enterprise Applications Require Ruggedness, Reliability by Intermec
May 12, 2011 - (Free Research) Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics
April 18, 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process.
(EGUIDE) VIEW ABSTRACT | GO TO

Connecting PPM and Software Delivery - Efficiently deliver strategic, high-value, low-risk software projects by IBM
December 31, 2011 - (Free Research) Read this white paper to learn why value-driven project portfolio management (PPM) is so important for delivering successful software and find best practices for ensuring that the projects you launch support the strategic objectives of your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Service Management: Free Trial by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.
April 04, 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges by SERENA Software, Inc.
April 04, 2012 - (Free Research) This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.
June 30, 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road by SERENA Software, Inc.
December 30, 2011 - (Free Research) IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide to Successful IT Business Services

 by Hewlett-Packard Company
December 09, 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
(EGUIDE) VIEW ABSTRACT | GO TO

Chapter 2: Cloud, Virtualization, and Data Storage Networking Fundamentals by Dell and VMware
December 31, 2011 - (Free Research) There is no such thing as a data or information recession. If you don’t equip your data center with modern storage solutions that can scale and grow accordingly, it could cost you a lot of time, money, and man-hours. This expert white paper explores how to make sure your organization doesn’t get derailed by data growth. Read now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BUYER’S GUIDE: 5 Easy Steps to Selecting the Right Video Surveillance Solution for Your Business by Iomega Corporation, an EMC Company
May 23, 2012 - (Free Research) <p>As an innovator in affordable storage and management solutions for video surveillance, Iomega has something for everyone. Read this Buyer’s Guide for five easy steps to help you determine which Iomega video surveillance solution is right for you.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Security in less than 6 seconds by Webroot Software, Inc.
May 14, 2012 - (Free Research) Cloud-based SaaS (Software-as-a-Service) Security has emerged as an effective, efficient and accurate way to address today’s evolving threat landscape. Access now to get a free 30-day trial to experience the benefits and capabilities of Cloud-based SaaS security.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Top Three Characteristics of Successful Enterprise Mobility Strategies by SAP America, Inc.
May 03, 2012 - (Free Research) Read this white paper to learn the top three characteristics of robust, game-changing enterprise mobility strategies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-Gen Network Performance Management

 by Riverbed Technology, Inc.
April 03, 2012 - (Free Research) Riverbed Cascade is a new type of tool that incorporates traffic monitoring, packet capture and protocol analysis to provide an application-aware view of the network. Download this white paper from NetMedia to learn how Riverbed Cascade can help to solve your IT performance challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Discover how SAP Public Budget Formulation helps the University of Cincinnati to run by SAP America, Inc.
May 22, 2012 - (Free Research) View this brief video to learn how the University of Cincinnati is becoming more cost-effective and better serving its students by distributing its dollars to the programs that need it through the budgetary visibility that SAP software gives them.
(VIDEO) VIEW ABSTRACT | GO TO

Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.
May 22, 2012 - (Free Research) This white paper discusses key ways to boost your bottom line through service organization. Read on to learn about an all-in-one system that streamlines allocations, optimizes resources, improves customer service and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pink Elephant Webcast: Will Dev and Ops EVER see eye to eye? by SERENA Software, Inc.
May 01, 2012 - (Free Research) <p>Access this informative webcast to uncover an innovative resolution to the age-old development (dev) and operations (ops) divide. Discover an IT service management strategy that integrates dev and ops teams to promote collaboration through a method that is easy-to-use, offers end-to-end visibility, and takes a process-based approach.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cloud Services Brokerage for Dummies by Liaison Technology (E-mail this company)
April 18, 2012 - (Free Research) This e-book discusses all you need to know about cloud services brokerage and how you can leverage it in your cloud strategy.
(EBOOK) VIEW ABSTRACT | GO TO

Defining tier one storage criteria in the age of virtualization and cloud by HP & Intel
May 14, 2012 - (Free Research) This report defines "tier-1" storage in the modern IT world and in the data centers and services that support it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Conditions for choosing the right converged infrastructure vendor by HP & Intel
December 01, 2011 - (Free Research) Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Find the most effective cloud services for your business by HP & Intel
October 21, 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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