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B2B Benchmark Assessment for B2B Services Sector by IBM
January 30, 2012 - (Free Research) Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors.
Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation
April 26, 2011 - (Free Research) As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms.
Evaluating cloud-based file transfer services by IBM
July 01, 2011 - (Free Research) If you are looking for smarter ways to approach file sharing in your commerce environment, you are probably thinking about outsourcing or moving to the cloud. This evaluation from IBM, supported by research from Vanson-Bourne, can help by showing you critical factors to consider.
Service. Smarter. Thriving in the age of the empowered customer by IBM
January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.
The Customer Experience Edge by SAP America, Inc.
July 25, 2011 - (Free Research) Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience.
Sharepoint WAN Optimization And WAFS by Peer Software
February 17, 2011 - (Free Research) Design teams across the world collaborate to create and develop products. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
Clinical Archiving Made Simple - Compliance, Protection, And Unified Availability That Scales by Dell, Inc.
May 11, 2011 - (Free Research) Medical imaging is achieving phenomenal growth. This advance in patient care comes at a cost - a data explosion and resulting silos of clinical information that threaten to overwhelm your data center. With the Unified Clinical Archive, you can store, access, and share medical files from all your medical imaging applications.
Case Study: Financial services firm gets fast ROI on backup solution by Peer Software
January 25, 2012 - (Free Research) Entrusted with managing massive volumes of data, Santa Fe Partner's small IT staff knows the importance of security and data availability. Recently, they were looking for a file synchronization tool that would help the company manage market and transactional data as well as allow data transfer for DR. Read on to learn about the solution they chose.
Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent
July 01, 2011 - (Free Research) Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents.
Mobile Music Opportunities - market size, strategic analysis and forcasts by ComputerWeekly.com
February 24, 2011 - (Free Research) Music services on the mobile handset are uniquely positioned to become a key platform within the music industry. Since the turn of the millennium, sales of physical music – CDs etc. – have slowly declined yearon-year, largely as a result of online piracy.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Deploying BranchCache: A How -To Guide by Global Knowledge
January 2011 - (Free Research) This paper examines the benefits of Microsoft's BranchCache solution to allows branch office workers to cache content obtained from head office file and web servers locally.
Oracle Enterprise Manager 11g Configuration Management Pack by Oracle Corporation
April 2010 - (Free Research) This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes.
ESG Lab Validation Report on IBM RTC by IBM
March 2011 - (Free Research) This report looks at how IBM Real-time Compression can be used to reduce the cost of storing primary file data without impacting performance. The results of hands-on testing of IBM RTC Appliances is used to demonstrate the value of non-disruptive deployment, loss-less capacity savings, real-time performance, and non-stop high availability.
Forward Error Correction (FEC) for Video Streaming and File Delivery Solutions by QUALCOMM Incorporated
February 2012 - (Free Research) Forward error correction (FEC) technology protects against network packet loss. Content delivery solutions using FEC have numerous user experience and cost advantages. This paper provides a technical overview of RaptorQ, the best available application-layer FEC technology.
Large-Scale Deployments with Servicemix 4 by FuseSource
March 2009 - (Free Research) Read this case study to learn how one growing Euopean retailer was able to migrate to an architecture that could support real-time delivery of shop data to the data center for processing and real-time communication of pricing events to its shops using open source integration software.
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