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CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.
January 06, 2012 - (Free Research) Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Mobile location-based services gaining ground by ComputerWeekly.com
November 24, 2010 - (Free Research) From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing.
Next-Generation Intelligent STORAGE for Virtualization by Dell, Inc.
November 14, 2011 - (Free Research) Organizations today need a next-generation storage platform designed from the ground up to address the needs of today’s virtualized data centers. This technology brief examines the high-value capabilities built into Dell EqualLogic storage solutions and explores the benefits they deliver.
Laying the Groundwork for Public and Private Clouds by Dell, Inc. and Intel
January 12, 2012 - (Free Research) As cloud computing continues to gain ground in the enterprise, businesses must decide how to handle this IT revolution: To take the plunge now or wait and risk falling behind. Access this white paper to review the various types of cloud computing deployment models and services.
Real World SOA Stories by IBM
December 28, 2011 - (Free Research) Read this insightful e-book and learn how business and IT work together to build globally integrated enterprises, including how 1-800-FLOWERS.COM created an e-commerce platform for the future, or why CenterPoint Energy broke new ground in grid reliability through the power of automation, amongst more real-world stories.
Meet Oracle's Sparc T4 Server Family by Oracle Corporation
December 13, 2011 - (Free Research) Listen to this podcast as Oracle systems product managers discuss the capabilities of the newest SPARC servers and their reliability in terms of virtualization, security, and integration into the enterprise.
Delivering Storage Quality of Service with Oracle Pillar Axiom 600 by Oracle Corporation
December 02, 2011 - (Free Research) The Pillar Axiom 600 system delivers business-critical, deterministic Quality of Service consistent with the business value of the application and its data. It eliminates the requirement to overbuy and under-utilize storage to buffer against application interference in a multi-tenancy shared storage system. Read this white paper to learn more.
NextGen How the FAA Uses FuseSource by FuseSource
December 07, 2011 - (Free Research) Read this paper to find out why the FAA's System Wide Information Management program selected four open source service-oriented architecture (SOA) components to combine with its other development and management tools to create an enterprise infrastructure that will be deployed between 2010 and 2015 to support NextGen satellite air traffic control.
Discover the Value in Older IT Assets - Asset Recovery Services by HP and Intel
May 25, 2011 - (Free Research) One of IT’s biggest dilemmas is figuring out what to do with outdated IT assets when upgrading to new equipment. Read more in this white paper about strategies to maximize the value of older IT assets while minimizing risk through the implementation of well-planned and expertly implemented asset recovery services.
Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
IT Jobswatch - Financial Services by ComputerWeekly.com
February 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
Turning Cost Centers Into Dynamic Technology Assets by HP
November 2011 - (Free Research) This resource explores how consolidating your data center assets can help lower overall IT costs while successfully managing risks. Discover the top benefits of consolidation.
Why Third Party Data Storage Maintenance is Right for You by MSDI
July 2011 - (Free Research) Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.
Lower Total Cost of Ownership for Mission Critical Applications by Oracle Corporation
April 2009 - (Free Research) As companies seek to lower their total cost of ownership, adopt more standards oriented platforms, and leverage existing IT assets while not compromising on the mission critical nature of their business applications, Oracle Tuxedo emerges as the platform of choice.
Control Access and Protect Assets with Print-on-Demand Intelligent ID Cards by Zebra Technologies
March 2011 - (Free Research) Fraud and theft are constant threats to any organization. This paper defines how human resources and security departments can print intelligent ID cards to identify employees, visitors and patrons, and manage access to facilities, equipment, and services through a range of “intelligent” access card technologies.
Gaining Visibility into IT Performance by Hewlett-Packard Company
November 2011 - (Free Research) Read this paper to discover an automated, dashboard-driven, comprehensive system— customizable at the CIO and departmental level— that provides detailed visibility into every aspect of IT performance.
The HP 3PAR Architecture by Global Knowledge
January 2012 - (Free Research) Virtualization and cloud computing are driving the need to deliver enterprise IT as a service. Explore how the HP 3PAR Utility Storage addresses the key weaknesses of existing storage architectures, such as growing capacity requirements, underutilization of existing storage assets, and administrative inefficiency.
Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
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