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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Service-Oriented Messaging by LEGACY DO NOT USE - IBM Corporation
December 2007 - (Free Research) This Webcast explores the key elements necessary for improved SOA messaging. In this Webcast, you will examine the messaging benefits associated with JMS, HTTP, REST, SOAP, WS-Addressing, WS-ReliableMessaging, traditional message queues and intermediaries. You will how to leverage various messaging constructs during the services design process.
Small Business Data Storage with Enterprise Dependability by Dell and Microsoft
March 2012 - (Free Research) This white paper outlines the features and advantages of the Dell PowerVault NX200 with Windows Storage Server 2008 Basic, optimized for small businesses that may not have the largest in-house IT team, but need robust and reliable storage.
Mobile messaging is the key to connecting communities by ComputerWeekly.com
November 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.
Sybase IQ Accelerates Advanced Analytics by Sybase, an SAP company
May 2011 - (Free Research) This interactive webcast explores how Sybase IQ has a growing partner ecosystem that enables customer to create comprehensive advanced analytics solutions that are easy to acquire, integrate, and implement. Enable your business to analyze, compete, and deliver above the competition.
SAP Portal Content Management Video/Self Running Demo by SAP America, Inc.
May 2012 - (Free Research) The SAP Portal Content Management application allows you to integrate content into workflows and enterprise workspaces of the SAP Netweaver Portal component. Watch this demonstration to learn how it helps you collaborate and manage documents, including uploading documents, organizing them into folders and communicating updates.
Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
Accelerate your cloud journey by HP & Intel
May 2012 - (Free Research) View this timely resource to learn how a converged cloud infrastructure can help you maintain the flexibility and portability needed for the future of enterprise IT.
Testing Services from SAP Improving The Reliability And Performance by SAP America, Inc.
October 2010 - (Free Research) <p>How are SAP customers dealing with the growing complexity of their software environments? By building a testing strategy into their project planning and operations. Find out how to take advantage of testing strategy assessment services from SAP Consulting - to lower risk, reduce cost, and boost efficiency.</p>
Vodafone anticipates and remediates IT issues faster with HP Business Service Management by Hewlett-Packard Limited
May 2012 - (Free Research) Get the power to anticipate IT issues - through proactive business insights that practically prevent issues, so that your organization can always perform better. During this video discussion, you'll hear the latest HP Business Service Management (BSM9.1) and how Vodafone realized 300% ROI within the first twelve months.
EMC Virtualizing Microsoft Applications Solution by EMC Corporation
May 2012 - (Free Research) <p>EMC Global Services’ Virtualizing Microsoft Applications Solution with VMware virtualization technology enables you to optimize your existing infrastructure and reduces the need to invest in additional hardware.</p>
Harvey Nash CIO Survey 2012 by ComputerWeekly.com
May 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.
Services Anywhere - By Design by HP & Intel
May 2012 - (Free Research) By now you've heard all about what the can cloud offer, but before you jump the gun, you must also consider the risks that this infrastructure model can introduce. This white paper examines a new cloud system that enables a hybrid approach so you can enjoy the cloud without compromise.
Cloud in Government by Red Hat
January 2012 - (Free Research) This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.
Why build a private infrastructure-as-a-service cloud? by Red Hat
November 2011 - (Free Research) Cloud computing builds on various trends including network-centric application access, the consumerization of IT, increasing scale and complexity, open source, and virtualization. Discover how IaaS can help automate an IT infrastructure, maintain governance and eliminate VM sprawl with the proper policies.
Windows 7 Snakes & Ladders by AppSense
February 2012 - (Free Research) Migrating to Windows 7 can be a costly, complex and time consuming project. Learn how virtualization can actually reduce the time and cost of a Windows 7 migration while ensuring maximum user adoption. Inside, take our quick challenge to test your Windows 7 migration plan. Discover the advantages and pitfalls of a user virtualization strategy.
Accelerate time to application value by HP & Intel
November 2011 - (Free Research) For your IT organization to keep pace with the business, you need a new, faster approach to infrastructure deployment—an approach that increases agility and accelerates time to application value. That’s HP Converged Systems.
Government Agency Fends off DDoS Attacks and Future Proofs Operations by Akamai Technologies
April 2012 - (Free Research) In this case study, explore how a government agency was able to enhance site security by deploying Akamai Web Application Firewall and DDoS Defender. Uncover the key benefits they gained including, prevention of large-scale DDoS attacks and protection of online operations beyond the Web site.
Akamai Mitigates Politically Motivated Hacktivist Attack on Major US Media Organization by Akamai Technologies
April 2012 - (Free Research) Find out how one major media company was able to prevent distributed denial of service (DDoS) attacks and ensure uninterrupted business across multiple digital properties by deploying Akamai Web Application Firewall (WAF) services. View now to explore their experience in selecting and implementing this approach and other key benefits they gained.
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