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Mobile augmented reality opportunities for business by ComputerWeekly.com December 01, 2010 - (Free Research) The phrase “augmented reality” was coined by Boeing researcher Tom Caudell in the early 1990s to describe a digital display viewed through a headset  which guided workers through electrical wires in aircraft. The term has since gained currency and is now taken to describe digital information overlaid on the physical world. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multi-Modal Learning by SkillSoft Corporation Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Oracle Business Intelligence Enterprise Edition Plus 11G by Oracle Corporation October 01, 2010 - (Free Research) Read this data sheet to learn about all of the key features and benefits of this dynamic solution. (DATA SHEET) VIEW ABSTRACT | GO TO

Best Practices for Transforming to a Multi-Channel Contact Center by inContact January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Fortify on Demand - Enterprise Software Security in the Cloud by Hewlett-Packard Limited January 25, 2012 - (Free Research) HP Fortify on Demand is a SaaS testing solution that enables organizations to test the security of software quickly, accurately, affordably, and without any software to install or manage. View this paper to get a look into how this automated on-demand service works, explore use cases, and determine if this approach is right for you. (DATA SHEET) VIEW ABSTRACT | GO TO

Why Physical Networks Don't Cut It for the Private Cloud by Dell, Inc. and Intel December 22, 2011 - (Free Research) This expert guide discusses why physical networks don’t cut it for the cloud, addressing multi-tenancy in the private cloud and the cloud VLAN challenge. (EGUIDE) VIEW ABSTRACT | GO TO

Building a Grid Computing Infrastructure for Multi-Tier Consolidation by Dell, Inc. October 30, 2009 - (Free Research) This paper discusses a Grid reference configuration based on Dell PowerEdge™ blade servers and Dell EqualLogic™ iSCSI storage. This Grid implementation is comprised of the physical Grid based on physical servers and the virtual Grid based upon Oracle virtual machines. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf April 01, 2011 - (Free Research) Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations by SAP America, Inc. May 01, 2008 - (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Miercom Lab Testing Summary Report: Shortest Path Bridging Protocol by Avaya November 01, 2011 - (Free Research) This whitepaper is a lab testing summary report of Ethernet fabrics. The study is trying to validate the advantages provided to the data center implementations by Shortest Path Bridging Mode (SPB or SPBM) protocol. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Successfully Managing VDI Services with the BIG-IP System by F5 Networks November 15, 2011 - (Free Research) Learn how you can unite all the components required to make a complete and secure VDI services delivery solution in one integrated and consolidated platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ovum: The changing face of multi-national mobility by ComputerWeekly.com January 25, 2011 - (Free Research) Many multinational corporations (MNCs) aim to have a more centralized and unified approach to mobility, which they see as an essential component of their unified communications (UC) and broader ICT strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delta Hotels and Resorts - From Microsoft Exchange 2007 to Google Apps by Google Apps November 05, 2010 - (Free Research) Content provided by Google. Get an insider's view of how a cloud-based collaboration suite enabled anytime, anywhere access and enhanced communication between employees and clients for a multi-national hotel and resort company. Gain key lessons learned and tips for managing a successful migration. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Navigating the path to satisfying online customer experience by Tealeaf November 23, 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. (EGUIDE) VIEW ABSTRACT | GO TO

HP Enterprise Cloud Services for SAP Applications: Reduce your IT investment and time to market with cloud-based application services by Hewlett-Packard Limited January 06, 2012 - (Free Research) Read this white paper to learn about Enterprise Cloud Services for SAP applications, scalable solutions offered on a three-month to multi-year contract on a pay-per-month, per-user, or per-instance pricing. Discover the many benefits these flexible services can offer your organisation.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf January 24, 2011 - (Free Research) In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent May 09, 2011 - (Free Research) Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Delivering Storage Quality of Service with Oracle Pillar Axiom 600 by Oracle Corporation December 02, 2011 - (Free Research) The Pillar Axiom 600 system delivers business-critical, deterministic Quality of Service consistent with the business value of the application and its data. It eliminates the requirement to overbuy and under-utilize storage to buffer against application interference in a multi-tenancy shared storage system. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Carrier Ethernet Revenue through Service Differentiation by InfoVista Corporation December 05, 2011 - (Free Research) Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation. (VIDEO) VIEW ABSTRACT | GO TO

Adapt your contact center for increased customer satisfaction by inContact January 20, 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. (VIDEO) VIEW ABSTRACT | GO TO

Optimizing Offsite Disaster Recovery with Virtual WAN Op, a Case Study by Silver Peak January 31, 2012 - (Free Research) Learn why one of the world’s largest media companies chose Silver Peak virtual WAN Optimization for their cross country replication challenges including an on-demand media database requiring 7 x24 access.  Complicating the challenge was a lack of space in the state-of-the-art data center for additional physical hardware. No problem. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Norman Regional Health System: ROI Case Study by Intel and HP September 16, 2011 - (Free Research) Norman Regional Health System improves reliability, reduces costs, improves patient care and gains $6.1M in benefits with an HP and Meditech solution.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fit-for-Purpose Data Center Networking by Avaya December 02, 2011 - (Free Research) The evolution of the network creates new opportunity, specifically for the convergence of storage and real-time traffic. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Real Value of Cloud Computing by SunGard Availability Services January 18, 2012 - (Free Research) Take a look at the real value of cloud computing in this resource. Compare the costs of running an on-premise private cloud with the costs of choosing an IaaS or managed services model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The HP 3PAR Architecture by Global Knowledge January 17, 2012 - (Free Research) Virtualization and cloud computing are driving the need to deliver enterprise IT as a service. Explore how the HP 3PAR Utility Storage addresses the key weaknesses of existing storage architectures, such as growing capacity requirements, underutilization of existing storage assets, and administrative inefficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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