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A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. (EBOOK) VIEW ABSTRACT | GO TO

Computer Weekly - 7 February 2012: IT investment priorities by ComputerWeekly.com February 07, 2012 - (Free Research) In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster. (EZINE) VIEW ABSTRACT | GO TO

Mobile Web 2.0 - opportunities in advertising and presence-based services by ComputerWeekly.com December 08, 2010 - (Free Research) The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

B2B Benchmark Assessment for B2B Services Sector by IBM January 30, 2012 - (Free Research) Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com November 18, 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EVENT) VIEW ABSTRACT | GO TO

Mobile messaging is the key to connecting communities by ComputerWeekly.com November 25, 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Augmented Reality by ComputerWeekly.com February 02, 2011 - (Free Research) It is fair to say that AR (Augmented Reality) applications and services on the mobile remain in their infancy. Given that the first AR mobile browsers did not become available until June 2009, this is hardly surprising. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why mobile cloud computing could be your business strategy’s new best friend by ComputerWeekly.com December 07, 2011 - (Free Research) Cloud technologies and new opportunities in mobile computing will allow organisations to innovate in new ways. This report examines the new business strategies that cloud and mobility can enable. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: National Print Group Posts Large-Scale Savings with Fluid Data Storage by Dell Compellent June 29, 2011 - (Free Research) As NPG's digital library and business applications continued to grow, so did data storage inefficiencies and costs. The aging equipment had limited storage capacity and there was no disaster recovery strategy other than time-consuming backups. Read on to learn how NPG managed their growing problem. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

IT Jobswatch - Financial Services by ComputerWeekly.com February 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel IT Data Center Solutions: Strategies to Improve Efficiency by Dell, Inc. and Intel March 2011 - (Free Research) Intel’s new data center strategies shift the emphasis away from reducing the number of physical data center facilities to, instead, focusing on approaches that leverage the full potential of their data centers worldwide, enabling a nominal cost savings of about USD 1 billion by 2014. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimized virtualization with Citrix, Dell, and Intel by Dell, Inc. and Intel September 2009 - (Free Research) By taking an end-to-end approach, Citrix, Dell and Intel have integrated their products and made highly flexible, centralized, optimized and virtualized computing a reality. This paper introduces the key components of this approach: simplifying IT, enabling flexible computing, optimizing datacenters, and rethinking the desktop. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimized Desktop Infrastructure Using Dell Flexible Computing Solutions by Dell, Inc. and Intel March 2009 - (Free Research) The Dell™ Flexible Computing Solutions suite of products and services is designed to simplify and centralize administrator control over end-user desktops while helping enhance security and reduce total cost of ownership. Read this paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimized Desktop Infrastructure Using Dell Flexible Computing Solutions by Dell, Inc. and Intel March 2009 - (Free Research) The Dell™ Flexible Computing Solutions suite of products and services is designed to simplify and centralize administrator control over end-user desktops while helping enhance security and reduce total cost of ownership. Read this paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Simple Guide to the Efficient Enterprise by Dell, Inc. and Intel April 2010 - (Free Research) Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Splunk at Autodesk by Splunk February 2012 - (Free Research) This white paper highlights a customer service and operations system that streamlines your business' processes into one single view for ease of customer assistance, operations and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Combining data, application and process integration to improve IT productivity(Part 2) by Talend February 2012 - (Free Research) In this brief podcast, expert James Taylor shares examples of how businesses have benefited from taking a holistic approach to integration. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Privileged User Activity Auditing: The Missing Link for Enterprise Compliance and Security by Centrify Corporation September 2011 - (Free Research) View this paper to describe how Centrify DirectAudit can solve the security, compliance and third-party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems and discover why traditional approaches cannot address the requirements of today's changing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Clear Path to Business Intelligence: Optimize Decisions with SAP® Crystal Solutions by SAP America, Inc. December 2010 - (Free Research) Read this white paper to discover a suite of integrated reporting, dashboard, presentation and analysis software designed to help you make faster, smarter business decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® Crystal Solutions 2011 by SAP America, Inc. December 2011 - (Free Research) Read this paper to learn about an integrated family of affordable, user-friendly business intelligence (BI) that lets business users securely explore, view, report, visualize, and manage actionable information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ BI OnDemand Self-Service Business Intelligence for Everyone by SAP America, Inc. December 2010 - (Free Research) Are you looking for business intelligence (BI) software that will allow you to base your business decisions on the most current data? Would it ideally be up and running in minutes and remain within your budget? Read this white paper to learn how self-service, cloud BI satisfies these requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Ways to Turbo Charge Your Reporting with Entry-Level BI by SAP America, Inc. December 2011 - (Free Research) Read this white paper to better understand how BI can give you a picture of not just where your business stands, but where it is headed, with data analysis capabilities that reporting software simply doesn't provide. Discover how to leverage entry-level BI to your advantage without disrupting your existing information systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Self-Service: An Essential Capability Of BI by SAP America, Inc. April 2011 - (Free Research) Read this report to find Forrester’s recommendations for getting the most out of the latest generation of business intelligence (BI) software: so-called 'lean' or 'agile' self-service BI. Inside, explore the business and IT requirements necessary for effective implementation and use. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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