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5 Keys to Enterprise Cloud Computing by Citrix
March 10, 2010 - (Free Research) Cloud computing, sometimes referred to as the “third revolution” in the IT industry, follows the personal computer and Internet “revolutions” and is already transforming the way we think about computing. But what is it? Learn more about the 5 Keys Enterprises need to successfully implement cloud computing in their rigorous environments.
The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft
March 05, 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
Success Story: Polyglass USA Inc. by itelligence, Inc.
March 08, 2010 - (Free Research) Polyglass, a construction materials company, experienced revenue growth of 350% over the past four years. To support this growth, Polyglass implemented SAP. Yet, Polyglass executives worried about hosting and support. Read this success story to learn how Polyglass’ SAP implementation gave them previously unrealized capabilities and support.
Tech Report: Everything you need to know about vSphere and data storage by Dell and VMware
March 05, 2010 - (Free Research) Virtualization goes beyond consolidation by maximizing IT cost savings and enabling timely delivery of highly scalable business services. Download this tech report to learn about storage enhancements that provide better performance, improved usability and easier administration.
FAQ: Cloud-based computing applications and services by Adaptec, Inc.
February 15, 2010 - (Free Research) Listen to this expert podcast to learn how to improve cloud computing sales. Discover the importance of helping your clients understand the difference between public and private clouds and teaching them about the various cloud products and services on the market.
A Software as a Service (SaaS) Primer for Manufacturers by Plex Systems
March 31, 2009 - (Free Research) It's hard to miss: the term Software as a Service (SaaS) is everywhere, garnering headlines in the technology press, leading to hot IPO's raved about in the financial press, and generally being described as the future of software technology.
Achieving PCI DSS Compliance Through Security, Reliability and Consistent Policy Control by SonicWALL
January 14, 2008 - (Free Research) Ensuring Payment Card Industry (PCI) compliance requires expert understanding of data storage and encryption requirements, device integration considerations, and logging and reporting parameters for distributed networks. This white paper covers PCI compliance, what it means, and how to go about achieving it.
Overcoming Buyer Objections by Intel Technology Provider
October 15, 2009 - (Free Research) In this white paper, you'll read about the top objections buyers have for upgrading their current equipment. You'll also hear about the solutions Intel has to offer to help increase the productivity of your workforce, reduce energy consumption, and much more!
ITIL® v3: What It Is and Why You Should Care by Global Knowledge
October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Troubleshooting the Blackberry Enterprise Solution by BlackBerry
January 2009 - (Free Research) This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues.
Fixing Enterprise Search by Information Builders
June 2009 - (Free Research) Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it's broken, and learn about WebFOCUS Magnify, the industry's first real-time enterprise search solution.
Lean Strategies for the Process Manufacturer by Sage (UK) Limited
December 2009 - (Free Research) This primer will serve to provide an understanding of the key concepts of Lean as they apply to the process sectors, including the steps for implementation and the benefits that may be realised.
The Future of Authentication for Online Services by SafeNet, Inc.
November 2009 - (Free Research) In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.
Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM
July 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
Next Generation Audio Conferencing by Citrix Online
September 2009 - (Free Research) This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices.
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