Technology Outsourcing Software, Hardware, Services and Research Papers

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Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware

March 02, 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.

(CASE STUDY)

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eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com

September 24, 2009 - (Free Research) Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge.

(EBOOK)

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Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp

October 30, 2009 - (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.

(EGUIDE)

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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp

October 30, 2009 - (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.

(EGUIDE)

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Selecting a SAP Managed Hosting Provider: Trends and Myths by Freudenberg IT

June 16, 2009 - (Free Research) Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs.

(PODCAST)

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E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company

September 18, 2009 - (Free Research) CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed.

(EGUIDE)

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Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.

(CASE STUDY)

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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.

(WHITE PAPER)

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Open Source in the Next Computing Wave by Red Hat

January 2009 - (Free Research) The current economic climate is forcing more systematic thinking about costs in general, including those associated with overall complexity and the security and resiliency of large distributed infrastructures. These trends intersect in powerful ways; a new wave of computing is gathering momentum as a result. And open source is playing a major role.

(WHITE PAPER)

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