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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform by Nimsoft, Inc.
November 01, 2009 - (Free Research) This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc.
November 04, 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management by Nimsoft, Inc.
November 04, 2009 - (Free Research) For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Availability Tool by Fluke Networks
November 04, 2009 - (Free Research) The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more.
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global
October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company
February 17, 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eBook: The New Era of Network Performance Management by SearchNetworking.com
October 20, 2009 - (Free Research) Today's networks are highly complex, dynamic environments that demand comprehensive performance management. Fortunately, technological advancement is simplifying management and addressing new challenges. This eBook explains why management is more important now than ever and how it can help deliver business-critical applications better and faster.
(EBOOK) VIEW ABSTRACT | GO TO

Top 10 Reasons to Add Surgient Self-Service to VMware Virtual Infrastructure by Surgient
October 28, 2009 - (Free Research) Learn the top 10 reasons to add Surgient's self-service provisioning and management to help you get even more from your VMware investment.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Virtualization for Dummies, 2nd HP Special Edition by Hewlett-Packard Company
October 14, 2009 - (Free Research) Read this book for an introduction to the subject so that you can understand its promise and perils — and create an action plan to decide whether virtualization is right for you, as well as how to move forward with implementing it should you decide it is right for you.
(BOOK) VIEW ABSTRACT | GO TO

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software
October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com
September 24, 2009 - (Free Research) Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge.
(EBOOK) VIEW ABSTRACT | GO TO

Performance First: Performance-based Network Management Keeps Organizations Functioning at Optimum Levels by NetQoS, Inc.
October 22, 2009 - (Free Research) In this whitepaper, you will learn about the current shift in focus from network availability to application performance and how a new management model, what NetQoS calls Performance First™, will empower you to advance to the next level in managing your network for application performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi Consulting Sees Its Way to Application Control with Blue Coat by Blue Coat
October 22, 2009 - (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

WAN Clustering FAQ podcast by Riverbed Technology, Inc.
October 01, 2009 - (Free Research) Storage networks provide the link between the servers that need data and the storage systems that store that data. Too often, however, storage networks are just considered the connective tissue in the storage environment and are often overlooked when greater performance, scalability or new services are needed.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Become a Service Provider CEO. Transform the World. Play Cisco myPlanNet. by Cisco Systems, Inc.
October 19, 2009 - (Free Research) Cisco myPlanNet 1.0 is a simulation game that puts you into the shoes of a service provider CEO. You manage your business as it evolves from the stone age of dial-up, through the broadband and mobile connected eras, and into the dawning of the medianet age. Play now.
(PRODUCT DEMO) GO TO

Visibility and Optimization for Networked Applications by Blue Coat
April 17, 2009 - (Free Research) Critical applications need to move at the speed of business. Blue Coat PacketShaper provides WAN Optimization functionality through a series of modules-- monitoring, shaping and compression. Check out this data sheet for more details.
(DATA SHEET) VIEW ABSTRACT | GO TO

Reference Guide: Fundamental Protocols of Network Management by SolarWinds, Inc.
October 20, 2009 - (Free Research) The goal of this five-part Reference Guide is to assist you with understanding and successfully employing the top 5 network management protocols. Building upon the very simplest in Internet Control Message Protocol (ICMP) and Simple Network Management Protocol (SNMP), this guide explores the latest network management solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold
July 06, 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The CIO's Guide to Data Protection Services and Strategies by Red Hat
October 10, 2009 - (Free Research) This E-Guide for enterprise CIOs contains case studies on network access control (NAC), information on securing data for government compliance, data protection strategies, tools, technologies and more.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

NetMRI -- Take Control of Network Configurations and Changes by Netcordia
September 29, 2009 - (Free Research) Network change is the number one cause of performance related issues. NetMRI helps reduce cost by automating network change, improve service quality by managing network configurations and mitigate risk by ensuring a compliant network. Check out this free trial download to learn more.
(TRIAL SOFTWARE) GO TO

Five Golden Rules for Branch Collaboration by Cisco Systems, Inc.
October 01, 2009 - (Free Research) As an IT Professional, it's a priority to centralize data to make it more available, redundant and secure; but, at the same time, you've got to meet the needs of increasingly demanding remote users. Join this webcast now to hear from industry experts on how you can overcome these challenges with the 5 golden rules for branch collaboration.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mainstream Cloud Computing by IBM
February 18, 2009 - (Free Research) Cloud computing is no longer an abstract, far-off concept. It has become part of mainstream discussions in the IT industry. IBM builds cloud computing solutions focused on delivering the right capabilities for each individual organization.
(WHITE PAPER) GO TO WHITE PAPER

IDC Paper – Services for Virtualization by IBM
October 02, 2008 - (Free Research) IDC's white paper reviews finds that virtualization can have significant benefits to an organization, like increased utilization, simplified management and reduced energy costs, but it can be a complex undertaking and if not planned correctly, it can hurt instead of help.
(WHITE PAPER) GO TO WHITE PAPER

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