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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies
February 01, 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing The True Payoffs of Speech Analytics by Enkata Technologies
April 25, 2012 - (Free Research) This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Capital Markets Guide by Sybase, an SAP company
June 15, 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
(EGUIDE) VIEW ABSTRACT | GO TO

Reporting for Midsize Companies: Empower Your Business with Self-Service Reporting by IBM
September 14, 2009 - (Free Research) Learn the benefits of a single reporting solution that can be used by all users, for all types of reports and with all data sources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement by Actuate
March 15, 2012 - (Free Research) This white paper uncovers strategies for performance improvement through self-service business intelligence.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.
March 15, 2012 - (Free Research) This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market.
(EGUIDE) VIEW ABSTRACT | GO TO

White Paper: Think Integration - Eliminate Frustration by Microsoft
September 2008 - (Free Research) Learn more about how integrated business solutions offer productivity, performance, and profits to services organizations.
(WHITE PAPER) GO TO WHITE PAPER

CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com
October 2010 - (Free Research) Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 8 of 8

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