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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA

October 19, 2009 - (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA

April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Primer for IT and Business Decision Makers: Understanding the Planning and Deployment Requirements of Today’s Software-as-a-Service Solutions by SAP

September 30, 2008 - (Free Research) Organizations are facing growing business challenges as a result of intensifying market trends. In response, THINKstrategies is finding a growing number of organizations of all sizes are investigating and adopting on-demand Software-as-a-Service (SaaS) alternatives to traditional, on-premise systems to meet their changing business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using SaaS to Reduce the Costs of Email Security by Proofpoint, Inc.

February 01, 2009 - (Free Research) This whitepaper discusses the dramatic cost savings that companies can realize by adopting a SaaS (Software-as-a-Service) model for email security versus an on-premises approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changing the Economics of IT: HP Adaptive Infrastructure and VMware vSphere 4.0 by HP, Intel, & VMware

August 14, 2009 - (Free Research) Many IT managers face the challenge of providing greater business service while keeping costs low. Watch this webcast to learn how to simplify resource management. Gain insight into an advanced processor technology that reallocates energy budget from underutilized cores to those that need to run faster.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best in Class Virtualization: Using Intel-based HP G6 Servers with VMware vSphere 4 by HP, Intel, & VMware

June 05, 2009 - (Free Research) Read this brief paper to get the details about an HP and VMware solution that both enhances service and reduces cost, while positioning operations for growth when the economy turns around.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization by Hewlett-Packard Company

October 30, 2008 - (Free Research) This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tivoli Beat Article: Seamlessly Link IT Development and Operations by IBM

November 12, 2009 - (Free Research) This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

IBM Service Management: Visibility. Control. Automation by IBM

June 25, 2009 - (Free Research) This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
(BROCHURE) VIEW ABSTRACT | GO TO

Empowering the Business to Sense and Respond: Delivering Business Event Processing with IBM WebSphere Business Events by IBM

July 25, 2008 - (Free Research) This paper addresses one of the critical IBM technologies for supporting agility and alignment, Business Event Processing (BEP).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives by IBM

January 15, 2009 - (Free Research) This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer case studies using HP Business Availability Center by Hewlett-Packard Company

June 01, 2009 - (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the News: Dell helps a media company maintain its competitiveness in the evolving news business, reducing the time needed to publish breaking stories by 50 percent by Dell, Inc. and Intel

February 01, 2008 - (Free Research) This case study looks at Media General a large regional communications company with over four dozen TV stations and newspapers plus an extensive online service. With the rapidly growing demand for online services and the changing online environment Media General turned to Dell for solutions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation

January 08, 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITSM guidance: ITIL V3 Update by SkillSoft Corporation

August 07, 2009 - (Free Research) In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
(VIDEO) VIEW ABSTRACT | GO TO

eBook: The BPM Payoff by SearchCIO.com

November 12, 2008 - (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware Solutions for Small and Midsize Businesses: The Most Cost-Effective Way to Enable Always On IT by Dell and VMware

May 01, 2009 - (Free Research) Check out this solution brief to discover how VMware equips SMBs with technology solutions that allow them to cost effectively optimize the use of their existing IT assets and resources as well as protect the systems, data, and applications that run the business, ensuring Always On IT.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get More Virtual with Dell and VMware vSphere by Dell, Inc.

June 09, 2009 - (Free Research) Learn how Dell has designed and integrated the Dell EqualLogic Virtual SAN with VMware® vSphere 4.0 with to help you save money and get more virtual.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Rational Agile Development Solutions eKit by IBM

September 11, 2009 - (Free Research) Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage by Microsoft

April 15, 2008 - (Free Research) After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five Requirements for Greater Efficiency During IT Failures by Hewlett-Packard Company

June 18, 2009 - (Free Research) For many companies, the upside to a down economy is an opportunity to consolidate IT operations. Read this white paper for five requirements to attain greater IT efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's New in SOA Suite 11g? by Oracle Corporation

June 01, 2009 - (Free Research) In this new release of SOA Suite, Oracle continues to emphasize the development, management and monitoring of service-oriented architectures, while delivering the extreme performance & scalability required for mission-critical environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

State of the Business Process Management Market 2008 by Oracle Corporation

August 01, 2008 - (Free Research) Over the last few years, BPM has seen rapid growth because it succeeds where earlier approaches have failed -— uniting business strategists and technologists together with a shared set of tools to accomplish common goals. The future promises even more explosive growth as BPM products continue to mature. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group

November 03, 2009 - (Free Research) This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Podcast: Staying competitive and Showing ROI by IBM

September 18, 2009 - (Free Research) According to recent research conducted by IBM® ISS X-Force®, more than half of all disclosed vulnerabilities in 2008 were Web application flaws. Learn how IBM Web application security solutions can help you reduce costs, manage risk and improve service. Listen to the podcast.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

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